It is critical that agents work undercover and discreetly to get accurate and unbiased data for each job. Here are some tips for working discreetly:
- Act like you are texting or using your phone
- Don’t lift your phone too far out from your body or make it obvious that you are taking a photo.
- People often take pictures of things they like, eg. Shoes they like, to see if the colour will match their outfit at home, etc.
So have a reason why you are taking the photos, in case a store staff member notices and approaches you about it.
eg: “I am taking a photo of this for my brother’s school assignment” or “I am shopping for my mum and am not sure which brand she was after, so I have just taken a photo of it and sent it to her to check it’s the one that she wanted.”
One experienced Agent in the US has put together a great video on this topic, which you can view here: